answering service and dispatch

Having a personal secretary always available is how we help your business always STAY INTOUCH with your current customers, potential clients, and your staff.  Recall the times you called a company and received some type of answering machine instead of a warm, friendly voice on the other end of the phone.  You do not want to portray that same image for your company.  Contact us today and work with one of our account executives, who can assist with setting up everything on your account.

Our state-of-the-art call handling software allows us to take much of the human element out of dispatch.  After our phone rep carefully gathers and verifies the proper information, she simply saves the message and the dispatch procedures are handled automatically in most cases.

Some examples…

SERVICE COMPANIES:  Many times potential new customers are calling a list of your competitors and will keep calling until they actually speak with someone.  With our answering service professionals, we know how to get the information and politely let the caller know to keep the phone line open because our On Call person will be calling back shortly to solve their problem.

MEDICAL FACILITIES: Our medical team understands the sensitivity and important nature of most of your calls.  We gently handle each call and maintain a calm demeanor even when the caller is upset or excited.  We assure each person that we will handle his call with the utmost care and expediency and will immediately notify your staff.

DISPATCH:  We send messages to digital pagers, fax machines, email address, cell phones, etc. and all combinations.  If you need PERSON A to receive his call via his email address and PERSON B to receive her call via text messaging to her cell phone, we easily handle this scenario and the specific dispatch instructions for your account as well.

Contact us any time and we will gladly assist you with a comprehensive analysis.  We can show you how to always STAY INTOUCH and never miss another opportunity.